30-8642

ORIGINAL RELEASE DATE: 05/24/2022

LAST REVIEW DATE: May 2022

TERMINATION DATE: 05/23/2025

DESCRIPTION:

Telehealth has expanded exponentially across the healthcare continuum and has a profound adaptability to diverse technology modalities, business models, specialties, disciplines, and locations. When the patient is at the center of implementation and ongoing workflow, telehealth creates connectedness and optimization of health care resources. The AHA Center for Telehealth’s CORE – Clinical, Operational, Regulatory and Ethics – Concepts in Telehealth Certificate Program provides a comprehensive curriculum enabling the learner to develop knowledge of telehealth concepts for successful implementation and delivery across a broad spectrum of service areas.

LEARNING OBJECTIVES:

At the conclusion, participants should be able to:

1. Describe the evolution of telehealth

2. Differentiate models of telehealth

3. Identify common benefits and barriers of telehealth

4. Discuss the future outlook of telehealth

5. Recognize the pillars of telehealth technology that provide the needed structure for a successful

6. Identify needs of telehealth workflow in order to apply appropriate technology

7. Describe basic components of a telehealth technology set up

8. Ensure ongoing support of telehealth technology including monitoring and reporting tools, downtimes, upgrades, and testing

9. Recognize the requirement of security in telehealth and telecommunication

10. Describe preparation for a telehealth visit to set expectations for a meaningful encounter

11. Describe the environment for a telehealth visit that improves workflow and allows for building patient-provider rapport

12. Identify skills that build patient-provider relationship through remote mediums

13. Interpret legal and professional regulatory standards for providing care at a distance

14. Identify quality assurance processes that should be applied to telehealth services

15. Recognize variability in requirement and procedures from each state licensing board and facility in regards to telehealth licensing, credentialing and privileging

16. Describe basic telehealth coverage and reimbursement

17. Discuss state regulations regarding telehealth reimbursement policies

18. Examine CMS, Medicare an Medicaid requirements for telehealth services

19. Recognize the importance of medical ethics

20. Identify ethical considerations of the patient and provider that should be addressed in the telehealth setting

ACCREDITATION TERMS:

Joint Accreditation: 05/24/2022 - 05/23/2025

ACCREDITATION STATEMENTS:

In support of improving patient care, this activity has been planned and implemented by the American Heart Association. The American Heart Association is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

AMA Credit Designation Statement - Physicians

The American Heart Association designates this activity for a maximum of 5.25 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

AAPA Credit Acceptance Statement – Physician Assistants

AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credit™ from organizations accredited by ACCME or a recognized state medical society. Physician assistants may receive a maximum of 5.25 hours of Category I credit for completing this program.

AANP Credit Acceptance Statement – Nurse Practitioners

American Academy of Nurse Practitioners (AANP) accepts AMA PRA Category 1 CreditTM from organizations accredited by the ACCME.

ANCC Credit Designation Statement - Nurses

The maximum number of hours awarded for this CE activity is 5.25 contact hours.

PARTICIPATION AND SUCCESSFUL COMPLETION:

1. Register and view the course online

2. View the content in its entirety

3. Complete the post-test with a minimum score of 84%

4. Complete a survey of your learning experience

5. Claim your CE Certificate

DISCLOSURE STATEMENT

All persons in a position to control educational content of a CE activity provided by the American Heart Association must disclose to the audience all financial relationships with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. The presence or absence of all financial relationships will be disclosed to the audience in activity materials. All unlabeled/unapproved uses of drugs or devices discussed will also be disclosed to the audience. All relevant financial relationships have been mitigated prior to the commencement of the activity.

I. The following authors/faculty have declared NO financial interest(s) and/or affiliations (check for no conflicts) :

Mandy Bell, MHA

Katie DeJong, DO

Whitney Flanagan, BAN, MBA, RN-BC

Seth Parsons, PsyD, MD

Kristi Sidel, RN, BSN

Trisha Ferwerda, BS

Lisa Leuning, MBA

Pat Herr, BSN

Lindsey Meyers Kelly Rhone, MD

Amanda Allison, RN

Megan Wexler, SW

This list represents the relationships that may be perceived as actual or reasonable conflicts of interest as reported on the Disclosure Questionnaire which all AHA volunteers are required to complete and submit. The focus is on relevant financial relationships with commercial interests in the 24 month period preceding the time that the individual is being asked to assume a role controlling content:

TARGET AUDIENCES:

Primary Audience:

Physicians

Nurses

Nurse Practitioners

Physician Assistants

ADA STATEMENT:

The American Heart Association and American Stroke Association strive to make our websites accessible. The American Heart Association and American Stroke Association are committed to diversity, inclusion, and meeting the needs of all our constituents, including those with disabilities. We are continually improving our digital assets to comply with the accessibility guidelines for levels A and AA in accordance with WCAG 2.1.

If the format of any material on our web pages interferes with your ability to access the information, please contact us to request assistance or if you have questions or comments about our web sites’ accessibility.

Please call 1-800-AHA-USA-1 (1-800-242-8721) or submit an inquiry.